For your Customers
For your Employees
Leverage a flexible, end-to-end, AI-powered enterprise platform to unify customer experiences
Build a backbone for efficient service delivery with complete visibility into your on-premise and cloud infrastructure.
Build an out-of-the-box, multi-source CMDB for your hardware, software, and SaaS, and map their dependencies with automated discovery solutions.
Get a real-time view of your infrastructure with an auto-updating CMDB that can discover and manage infrastructure ranging across cloud and on-premises environments.
Leverage a single, unified platform to manage your asset’s lifecycle to enhance IT governance with a tightly coupled service delivery engine and to reduce IT costs by improving asset life with proactive maintenance.
With native solutions and marketplace integrations with leading tools, automate and manage your asset lifecycle through all their phases: procurement, discovery, utilization, maintenance, and retirement.
Build a backbone of infrastructure information to your service management, request fulfillment, and operations management processes to make them highly efficient and risk-free.
With asset relationship information available at your fingertips, perform efficient change deployments and accurate root cause analyses by precisely gauging upstream and downstream impact.
Empower your asset managers to automate all repeatable processes across your assets’ lifecycle and perform actions directly on the tools you use with the orchestration center.
Asset analytics enables your team to make informed decisions by tracking an asset’s lifecycle and forecasting IT costs by staying on top of purchases, contracts and SaaS spend.
Discover your hardware, software, SaaS, and more across cloud and on-premises environments.
Build a multi-source CMDB that is intuitively plugged with service management and operations management ecosystems.
Track your infrastructure meaningfully by mapping its upstream and downstream dependencies.
Maintain an inventory of all IT and non-IT assets in the organization using advanced discovery solutions.
Skip multiple tools and manage all your assets from acquisition to retirement in a unified solution.
A one-stop solution to track purchases, manage vendors and approvals, and streamline request fulfillment.
Maintain a unified record for your contracts and software licenses. Automate contract renewals and stay on top of their expiries.
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Discover the software used in your enterprise, stay on top of licenses and automate processes to manage them.
Discover, manage and optimize your SaaS applications and automate actions on them using Orchestration center.
Build a centralized hub to discover and manage your infrastructure with an extensible solution that perfectly integrates into your ecosystem.
Integrate with discovery tools, end-point solutions, and patch management solutions from our growing marketplace of 250+ apps.
Automate processes across your tools and servers, and perform actions directly on them.
Discover your SaaS estate and optimize usage with our suite of integrations with identity providers and SaaS applications.
Supervise and proactively maintain your digital infrastructure’s health by integrating with any monitoring tool.
“It took us only 6 months from ideation to implementation of Freshservice. The IT team at Bracknell improved the way assets were discovered, tracked, and managed. This has allowed for easier identification of problematic assets and quicker repairs.”
“To better identify assets impacted during an incident, problem or change, the team is also integrating their 20,000+ assets to manage and track them through their lifecycle- from acquisition to expiration.”
“The team could then focus on setting modules like Change Management and Asset Management in place, using the CMDB to efficiently assess, plan and develop contingencies for organization-wide system changes.”
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