Freddy AI for CX
Effortlessly deliver great customer experiences with Freddy AI.
Leverage a flexible, end-to-end, AI-powered enterprise platform to unify customer experiences
Gain asset visibility, empower efficient IT change management, improve asset utilization and drive down costs
Track and evaluate all your IT assets - hardware assets, software licenses, contracts, virtual assets, and other configuration items in stock and in use.
Seamlessly stitch together asset information to IT service desk workflows.
Read more about Inventory Management ➝
Automatically identify all the IT assets in your organization, scan for new hardware and software, and schedule scans periodically to update asset information with Discovery Probe.
Identify where IT assets are located, who’s using them, and other detailed asset information like IP address, version, refresh status, etc.
Explore Asset Auto-discovery ➝
Track and record all the configurations items - services, hardware, software, etc. and their interrelations on a modern UI.
Improve problem management practices and change management decisions with accurate CMDB data for impact and root cause analysis
Explore CMDB ➝
Manage and track all your assets in a single view from anywhere, through all phases – be it procurement, maintenance, depreciation, or disposal. Get a timeline of all events at a glance.
Use pre-defined asset workflows to save time on repetitive processes such as onboarding and offboarding assets, asset assignment, and so on.
Explore Asset Lifecycle Management ➝
Plan license purchases and detect contract infringements proactively with timely notifications
Speed up contract renewals easily by leveraging automated approval workflows
Explore Contract Management ➝
Get a 360° view of your SaaS applications and optimize usage with insight-driven actions. Prevent siloed SaaS subscriptions with unified discovery and usage tracking right within your service management solution where your employees are managed.
Explore SaaS Management ➝
An easier, faster, and cost-effective asset management solution for your company.
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