Freddy AI for CX
Effortlessly deliver great customer experiences with Freddy AI.
Gain asset visibility, empower efficient IT change management, improve asset utilization and drive down costs
Track and evaluate all your IT assets - hardware assets, software licenses, contracts, virtual assets, and other configuration items in stock and in use.
Seamlessly stitch together asset information to IT service desk workflows.
Read more about Inventory Management ➝
Automatically identify all the IT assets in your organization, scan for new hardware and software, and schedule scans periodically to update asset information with Discovery Probe.
Identify where IT assets are located, who’s using them, and other detailed asset information like IP address, version, refresh status, etc.
More on Asset Auto-discovery ➝
Track and record all the configurations items - services, hardware, software, etc. and their interrelations on a modern UI.
Improve problem management practices and change management decisions with accurate CMDB data for impact and root cause analysis
Explore CMDB ➝
Manage and track all your assets in a single view from anywhere, through all phases – be it procurement, maintenance, depreciation, or disposal. Get a timeline of all events at a glance.
Use pre-defined asset workflows to save time on repetitive processes such as onboarding and offboarding assets, asset assignment, and so on.
More on Asset Lifecycle Management ➝
Plan license purchases and detect contract infringements proactively with timely notifications
Speed up contract renewals easily by leveraging automated approval workflows
Find out more about Contract Management ➝
An easier, faster, and cost-effective asset management solution for your company.
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