Building on the core of human innovation
Wednesday May 29, 15:00 - 15:45 Amsterdam time
ITSM tools are on the brink of a massive revolution: rather than being a static product, they are evolving into ecosystems where third parties can integrate their products. As one size fits none, this is a major improvement for the end-user. Now companies can customize their helpdesk software to their own needs.
The innovative power of ecosystems is not a coincidence.
In his keynote, futurist and author Mats Lewan will take us on a journey through history into the future, showing how ecosystems build on the core of all human innovation.
The powerful interaction in such innovative systems also explains why the pace of change is continuously accelerating, with today’s development of AI opening the door to unknown new horizons.
Thank you for your registration!
Focused on future and technology. he has been working for more than fifteen years as technology reporter for the leading Swedish technology magazine Ny Teknik.
He also started the forward-looking Swedish digital magazine Next Magasin for which he was managing editor. Previously Lewan worked internationally as a freelance journalist, and as a reporter for CBS CNET News in San Francisco while attending the Innovation Journalism Program at Stanford University.
Mats Lewan holds a Master of Science degree in Engineering Physics from the Royal Institute of Technology in Stockholm, Sweden
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