All features IT Asset Management software

Inventory Management

Monitoring all the software and hardware purchases by your various teams usually means maintaining multiple repositories for IT tracking — a complex process. Freshservice makes it simple, with inventory management capabilities that help you track and evaluate all your IT assets in stock and in use, such as contracts, hardware, software, and other configuration items. This makes it easier to avoid loss and plan purchases, while taking into account up-to-date information on all your assets.

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Asset Auto-discovery

Making sure your software and hardware assets are always up to date is an ongoing hassle. Freshservice’s IT asset management software, however, makes it incredibly simple. The Discovery Probe automatically identifies all the assets in your organization, scans for new hardware and software, and periodically updates asset information.

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CMDB/ Configuration Management

Maintain a repository of all the assets in the organization with in-depth visibility into how they are connected to each other. Minimize potential risk by identifying critical assets, and analyzing their impact.

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Asset Lifecycle Management

Manage and track all your assets in a single view from anywhere, through all phases – be it procurement, maintenance, depreciation, or disposal. Get a timeline of all events at a glance.

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Contract Management

Efficient contract management helps you stay appraised of and easily plan for renewal or expiry dates, while staying up-to-date and audit-ready at all times. Freshservice’s Contract Scheduler speeds up the contract management process, helping you to maintain a record of all your contracts with third-party vendors and make informed decisions based on real data.

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