"With Freshservice in place, Cordant's customer satisfaction rating is now an amazing 96%."
“Freshservice is like a breath of fresh air. - I am impressed with the speed, the organization, and just how simple everything is.”
"Institutions cannot go wrong with choosing Freshservice as their official service desk."
"Freshservice helped us set up a helpdesk in less than an hour, with no infrastructure and no risk."
"Freshservice has been well worth the cost. My team enjoys using it, which is half the battle."
“Freshservice is helping us do things that we weren’t able to before. Its mobile app is really great. Good to use and very handy.”
"This is one of the best bits of helpdesk software that I've ever come across and support is quick and helpful."
"We've gone from chaos to tightly managed super efficient helpdesk."
“When a tool is intuitive and easy to use, you’re more likely to explore and make the most all of the tool’s functionalities. And if we hadn’t used Freshservice, we’d probably be looking for other alternatives now.”
"My team now gets the benefits of controlling and enabling workflow in a way we have never been able to before."
"Freshservice's change management module has made sure that we have all our deployments under control. It is providing our DevOps Team with insight and clarity than ever before."