Freddy AI for CX
Effortlessly deliver great customer experiences with Freddy AI.
Freshworks Neo
Leverage a flexible, end-to-end, AI-powered enterprise platform to unify customer experiences
North America
Europe
Latin America
Asia Pacific
Size
Use Cases
Teams
Industries
Learn how Freshservice can help simplify your organisation's complex IT support needs
As per Gartner Peer Review April 2019
85%
66%
Gartner Peer Insights Customers' Choice for ITSM Tools
CIOReview Most Promising ITSM award 2020
G2 Service Desk Software Leader Fall 2020
Capterra's Most Popular ITSM Software
“I was surprised at the speed of implementation, Freshservice was available the next day and ready to use in under a week.”
Human Resources
IT
96%
No tedious training, hard-to-follow 800-page manuals, or long-drawn-out processes to implement the software. Freshservice’s modern UI is designed to be simple for easy adoption.
Experience simplicity in the product as well as the pricing – don’t get bogged down by hidden or additional charges. Enjoy 24/7 support from implementation till forever at no cost.
Customization in Freshservice is painless and straightforward – like putting together Lego blocks. Rebrand your portal to reflect your business with our out-of-the-box capabilities.
Automate common tasks as well as complex workflows using simple if-this-then-that rules. Use one, or a combination of these rules to completely eliminate redundant processes.
Freshservice’s mobile app for iOS and Android lets you provide support within teams, manage assets with a quick scan, request for services, and track ticket statuses even if you’re away from your desk.
The only service desk with built-in game mechanics that improve team morale and engagement. Create a fun work environment by motivating agents with award points/trophies for various tasks.
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