Freddy AI for CX
Effortlessly deliver great customer experiences with Freddy AI.
Leverage a flexible, end-to-end, AI-powered enterprise platform to unify customer experiences
Flip-the-Switch on your ITSM strategy with Freshservice.
21-day free trial. No card required.
One of the top reasons why people choose us over BMC is the benefit of working with a solution that offers unrivaled time to value. No matter your organization's size, Freshservice offers the right-sized service management solution that helps achieve quick returns and efficiency through bots, automation, and orchestration.
What’s more? Cut out the clutter and use only the features that are relevant to your business needs. Freshservice allows scale up or scale down to attain the perfect balance between capabilities and ROI. No hidden costs, no support fees. 24X7 email support with every plan.
Start adding value to your users faster whilst ensuring that you have a smooth transition.
Improve the quality of your IT service and customer experience with Freshservice.
Get a fully functional and intuitive service desk that grows as your company and teams grow.
With Freshservice, you get a gamification environment that keeps your agents engaged and motivated.
Gartner Peer Insights Customers' Choice for ITSM Tools
G2 Service Desk Software Leader Fall 2020
CIOReview Most Promising ITSM award 2020
G2 Fastest Growing Products Best Sofware 2021
The flexibility of the Freshservice platform lends itself to other enterprise service management (ESM) use cases as well — such as for the management and delivery of other corporate shared services like human resources management, finance management, etc. - Forrester TEI Study of Freshservice
SDI implementation award - For 2 consecutive years.
5.5 person hours - time saved managing workflow changes.
4 minute time saved per ticket, 90 - 97% CSAT score.
“The management is very excited about Freshservice. IT now works better and delivers excellent results more efficiently.”
“Freshservice has been a game-changer for us in terms of providing elevated customer support in a new digital presence. Further, since its launch, we have been approached by many other departments on campus wanting to hop on board.”
“If another organization is frustrated with their current ITSM tool and wants a breath of fresh air, then Freshservice is there ready and waiting.”
“Veeva's teams are able to resolve issues in less than 4 hours with more visibility into end-users’ issues in Freshservice.”
“I was surprised at the speed of implementation, Freshservice was available the next day and ready to use in under a week.”
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