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AN exclusive WEBINAR HOSTED BY freshworks and i7solutions
Modern employees in your organization have a very high demand of IT support services which can be attributed to factors like increased device usage, multiple integrations, access to IT and their ability to be self-sufficient and experimental.
Most organizations can’t cater to their employee expectations, leaving them frustrated and therefore, tend to invest in reactive incident management methods.
The objective of IT Service Management(ITSM) is to ensure smooth business operations and higher employee satisfaction. However, we often fall into the trap of blindly following complex frameworks and processes, missing the bigger picture. While these frameworks do provide better control mechanisms, companies ultimately fail in execution.
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Partner Solution Engineer
Josh is a Partner solution engineer who has spent his career in the tech startup world, working with partners of all sizes. At Freshworks Josh is responsible for North America partner solution engineering focusing on partner enablement, sales and success. Prior to joining Freshworks Josh spent time working in digital ecommerce analytics, solutioning data sets for leading Ecommerce companies.
Manager, Solution & Distribution Partnerships
Gayathri manages the Solution & Distribution Partnerships for North America at Freshworks. She has been a part of the Freshworks journey for the last 7 years and has witnessed the Partnerships team grow from 0 to over 350 active Partners globally. Gayathri works closely with the Compulink team and ensures smooth onboarding of clients that are referred by the North America Partners, including Compulink
Partner @ i7 Solutions Inc
Omid is responsible for business development and customer service operations at i7 Solutions. He is passionate about solving problems for public and private clients and has been serving customers in technology solutions over 20 years. He has a strong background in customer service and business development. Omid’s primary focus is solving problems for his customers and values partnership spirit of any business relationship. He believes “As a service provider our primary goal must be solving problems and a catalyst to grow our client’s business and profits”.
Freshworks Inc. provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and win customers for life.
Freshservice is Freshworks’s intelligent, right-sized, cloud-native service management solution. Freshservice offers capabilities that deliver an exceptional employee experience for modern enterprises that seek intelligent service management solutions for their digital transformations.
What we cover in this session:
Register now to learn how Freshservice can amp up your business!
We also have a live Q&A session where you can get all your queries answered by our experts!
NOTE: We do not offer any certificates for attending this webinar.
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