Agenda for the event
9:00 AM – 9:30 AM
Registration and Light Refreshment
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9:30 AM – 9:45 AM
Joint Welcome and Opening Remarks by
-> Anand Venkatraman - Vice President & Global Partnerships Head - Channels, Alliances & Marketplace at Freshworks Inc.
-> Peter Huynh – Managing Director of DG-IFF
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9:45 AM – 10:30 AM
A CIO's guide to digital transformation by
Prasad Ramakrishnan - Chief Information Officer at Freshworks Inc.
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10:30 AM – 10:45 AM
Coffee Break
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10:45 AM – 11:15 AM
Panel Discussion: Why Digital Transformation ? - Prasad (Freshworks CIO) and other leading industry experts moderated by Peter Huynh
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11:15 AM – 12:00 PM
"When experience matters, opt for omnichannel support " presentation by
Anand Venkatraman - Vice President & Global Partnerships Head - Channels, Alliances & Marketplace at Freshworks Inc.
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12:00 PM – 12:15 PM
Q&A, Next Steps and Closing Remarks by
Peter Huynh – Managing Director of DGIFF
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12:15 PM - 02:00 PM
Lunch & Networking