The all in one customer engagement suite
AN exclusive event HOSTED BY freshworks and DIGI-INFOFABRICA
Takeaways from the event:
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Chief Information Officer at Freshworks Inc.
Prasad is an Innovator in a “Cloud First” ecosystem who has successfully transitioned companies from a traditional IT architecture to a user experience enhanced cloud only architecture. His ability to operate at C-level as a business partner with the Board, other C-Level executives and third party partners is highly recognised.
Vice President & Global Partnerships Head at Freshworks Inc.
He has proven experience in building highly engaged teams and establishing creative approaches for optimizing internal processes and customer success. Experienced in building partner program frameworks, GTM models for alliances & ISV partners. A deep understanding of consumption, subscription offerings and its implications on both vendor sales and channel compensation models.
Managing Director at Digi-InfoFabrica
Peter, has more than 25 years of working experience in IT Solution sales, marketing, distribution and channel management with companies such as IBM, HPE and Info Global Solutions. He is also a founder and President of CIO Vietnam Community, one of the largest non-profit IT community in Vietnam. At InfoFabrica, Peter plays a key role in driving channel marketing activities and leading the business in Vietnam.
Registration and Light Refreshment
Joint Welcome and Opening Remarks by
-> Anand Venkatraman - Vice President & Global Partnerships Head - Channels, Alliances & Marketplace at Freshworks Inc.
-> Peter Huynh – Managing Director of DG-IFF
A CIO's guide to digital transformation by
Prasad Ramakrishnan - Chief Information Officer at Freshworks Inc.
Panel Discussion: Why Digital Transformation ? - Prasad (Freshworks CIO) and other leading industry experts moderated by Peter Huynh
"When experience matters, opt for omnichannel support " presentation by
Anand Venkatraman - Vice President & Global Partnerships Head - Channels, Alliances & Marketplace at Freshworks Inc.
Q&A, Next Steps and Closing Remarks by
Peter Huynh – Managing Director of DGIFF
Lunch & Networking
While digital transformation is something that everybody wants to keep up with, not everyone can identify what it requires.
It's a strategic, organization-wide initiative that changes how customers interact with businesses. Companies have been pursuing digital transformation at different rates for the last few years. Developing a business case can help you outline expected benefits that align with your organizational goals and objectives.
At the event, A CIO’s guide to Digital Transformation Strategy, we will discuss the problems CIOs are facing in planning and executing their digital transformation strategies. They’ll also be sharing solutions that can help close the IT delivery gap and enable businesses to achieve their goals.
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