What if your schedule changes later?

Our virtual CAB has a limited seating capacity and is planned as such to enhance our participants' experience.

Hence, should your availability change, we sincerely request you to let us know and not forward the meeting invitation to your colleagues.

Thank you for your understanding. We look forward to meeting you.


Thursday, September 24th

8:00 AM - 8:30 AM

Welcome Session and Quick Introductions

Prakash Ramamurthy, CPO - Freshworks

8:30 AM - 9:15 AM

CIO Roundtable: Future of Work in a Post-pandemic World

Prasad Ramakrishnan, CIO - Freshworks

9:15 AM - 10:15 AM

Insights and Knowledge Sharing

Chad Haftorson - Senior Director of Product Management, Freshworks

10:15 AM - 12:00 PM

Vision, Roadmap and Messaging Feedback

Venkat Balasubramanian, VP of Product Management - Freshservice

12:00 PM - 12:30 PM

Customer Experience: Setting You up for Success

Pradeep Rathinam, CCO - Freshworks

12:30 PM - 12:45 PM

Wrap Up

Joy Su, Senior Director of Product Marketing - Freshservice

Join our leadership team for exciting discussions

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Prakash Ramamurthy

Chief Product Officer


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Pradeep Rathinam

Chief Customer Officer


prasad prasad
Prasad Ramakrishnan

Chief Information Officer


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Venkat Balasubramanian

VP of Product Management & BU Head - Freshservice


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Joy Su

Senior Director of Product Marketing - Freshservice


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Chad Haftorson

Senior Director - Product Management