Freddy AI for CX
Effortlessly deliver great customer experiences with Freddy AI.
Please mark your calendars with our invites right away and bookmark this page for updates and information.
Our virtual CAB has a limited seating capacity and is planned as such to enhance our participants' experience.
Hence, should your availability change, we sincerely request you to let us know and not forward the meeting invitation to your colleagues.
Thank you for your understanding. We look forward to meeting you.
8:00 AM - 8:30 AM
Welcome Session and Quick Introductions
Prakash Ramamurthy, CPO - Freshworks
8:30 AM - 9:15 AM
CIO Roundtable: Future of Work in a Post-pandemic World
Prasad Ramakrishnan, CIO - Freshworks
9:15 AM - 10:15 AM
Insights and Knowledge Sharing
Chad Haftorson - Senior Director of Product Management, Freshworks
10:15 AM - 12:00 PM
Vision, Roadmap and Messaging Feedback
Venkat Balasubramanian, VP of Product Management - Freshservice
12:00 PM - 12:30 PM
Customer Experience: Setting You up for Success
Pradeep Rathinam, CCO - Freshworks
12:30 PM - 12:45 PM
Joy Su, Senior Director of Product Marketing - Freshservice
Chief Product Officer
Chief Customer Officer
Chief Information Officer
VP of Product Management & BU Head - Freshservice
Senior Director of Product Marketing - Freshservice
Senior Director - Product Management
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