Prathiksha Rudharraju on February 13, 2023. 5 min read The Importance of Automating Workloads in the Clou... The adoption of cloud computing has seen a constant rise. Research estimates that the cloud has the ...
Prathiksha Rudharraju on March 28, 2022. 7 min read Freshservice Orchestration center is now 40+ apps ... A year ago, we launched the Orchestration center capability in Freshservice. At that time, little di...
Manjusha Vattem on May 12, 2020. 4 min read Elevate Employee Engagement with IT Service Catalo... “Wifi is down”, is the hip new scare phrase of our time. People have stopped taking natural cala...
Manjusha Vattem on May 11, 2020. 3 min read Drive Business Excellence With predictive intellig... Imagine you’re working in IT service and you could get a heads up about a surge in the number of t...
Karthik Pasupathy R on December 20, 2019. 2 min read How to enjoy a stress-free holiday using Service d... Christmas is a festival that brings joy and happiness. But if you’re an IT agent, it also brings a...
Padma Sankar on April 11, 2019. 2 min read ITIL Change Management Webinar – 8 Key Takea... Freshservice hosted a webinar on ITIL change management processes, aimed at providing practical step...
Stephen Mann on March 29, 2018. 3 min read Work Smarter – Exploit Automation on the IT Serv... Most corporate IT service desks are still under pressure to deliver more with less, with the consume...