Webinar

Welcome Thank Yous with Freddy!

Welcome Thank Yous with Freddy!

Caprice: Hello everyone! Welcome to a new episode of FreshHeroes. I’m your host Caprice and today ...
ITIL Change Management Webinar – 8 Key Takeaways

ITIL Change Management Webinar – 8 Key Takea...

Freshservice hosted a webinar on ITIL change management processes, aimed at providing practical step...
IT Security and the Service Desk

IT Security and the Service Desk

Information security and the service desk I will be delivering a webinar on information security and...
VeriSM – What it is and what it’s not [Webinar]

VeriSM – What it is and what it’s not [Webinar...

VeriSM is a new methodology for service management. Whether you’re a manager or a CXO in IT, HR, F...
Work Smarter – Exploit Automation on the IT Service Desk

Work Smarter – Exploit Automation on the IT Serv...

Most corporate IT service desks are still under pressure to deliver more with less, with the consume...
How Innovative Companies Turn Data into Customer Happiness

How Innovative Companies Turn Data into Customer H...

Customer Happiness Webinar, Part 1 We all want happy customers. Sounds cliché, but what we really m...