Veena Ramakrishnan on May 12, 2022. 2 min read Building an ‘anywhere operations’ mindset for ... Given a choice, would you rather wait for a cab ride that’s 25 mins away or look for other options...
Neharika Sundar on April 27, 2022. 4 min read Device42’s partnership enables high-precision se... Technology is now everywhere. All enterprises have to step up and be tech-savvy not merely for a com...
Suganya Manivannan on February 11, 2022. 2 min read ITSM Resolution: Don’t Overspend On Tool Feature... Did you know through 2023, I&O leaders will overspend by $750 million* on buying unused features...
Anusha Jha on November 12, 2021. 5 min read Minimize the impact of critical incidents with Fre... “Service outage! Help!” These words (or their variations), have preceded notable losses of milli...
Anusha Jha on October 11, 2021. 5 min read 7 reasons why you need an Alert Management solutio... As a modern enterprise your digital infrastructure – in all likelihood – is a multi-tiered, evol...
Editorial NL on September 27, 2021. 4 min read IT-werkzaamheden: insourcing vs outsourcing Het insource of outsourcen van IT-services is een overweging die voor ieder bedrijf anders is. Er is...
Editorial NL on September 16, 2021. 2 min read Incident vs Service Request: Hoe verschillen ze? De grens tussen een incident en een serviceverzoek is vaak nogal vaag en zorgt ervoor dat zelfs de h...
Editorial Esp on September 16, 2021. 2 min read Incident vs. Service Request: ¿cuál es la difere... La línea que existe entre un incidente y una solicitud de servicio a veces no está nada clara y es...
karthik govindarajan on August 10, 2021. 3 min read Do You Know SAM? Software asset management (SAM) is an important part of your ITSM toolkit. According to an industry-...
