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Sanjeev NC about 4 days ago . 4 min read

Heroes belong in comic books, not IT organisations

It was a bright and chirpy Saturday evening. Everybody was enjoying their weekend at home, nursing...

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Ankit Ranjan about 2 weeks ago . 3 min read

Freshservice is 5 Years Strong!

It was 2014. Ellen’s Oscars selfie had broken the Internet. If only Bradley's arm was longer....

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Padma Sankar about 1 month ago . 2 min read

ITIL Change Management Webinar – 8 Key Takea...

Freshservice hosted a webinar on ITIL change management processes, aimed at providing practical...

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Yasasree Nerayanuri about 1 month ago . 7 min read

“What are the metrics that measure your success?...

We at Freshworks had our first ever user conference, Refresh 18 at New York last year. It was a...

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Vishnu Prasad about 3 months ago . 2 min read

Freshservice Wins Three ITSM Software Awards by Fi...

2018 has been a very enterprising year for us at Freshservice. The icing though has been the many...

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Sanjeev NC about 3 months ago . 12 min read

A – Z of new ITSM tool implementation

Okay, I’m inspired by Joe the IT guy and stole this idea from him! What was that quote about...

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Sanjeev NC about 4 months ago . 4 min read

IT memes for classic ITSM problems

I’ve always been a huge fan of memes. I discovered the utility of memes in the professional...

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Ankit Ranjan about 4 months ago . 3 min read

Top IT Quotes

I looked far and wide for the most inspirational IT quotes from across industries. Hope you enjoy...

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Praveen Ramesh about 5 months ago . 4 min read

ITIL 4 Update- What to expect?

We conducted a webinar on the upcoming ITIL update, ITIL 4. The webinar drew a lot of interest from...

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Emma Lander about 5 months ago . 5 min read

[#KeepITfit] ITSM and Mental Health – Is You...

#KeepITfit is our attempt to make some noise about the issues that matter the most: your health R...

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Ankit Ranjan about 5 months ago . 5 min read

12 Presents for IT Professionals of 2019

The holiday season is almost here and people are scrambling to get presents for their loved ones....

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Jack Wylde about 5 months ago . 5 min read

Turning Your Intake Meeting into a Winning Service...

Service Level Agreements form a solid base for the relationships between a provider and their...

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Jack Wylde about 6 months ago . 3 min read

Why you should choose Freshservice as a Jira alter...

Yes, the title is pretty self-explanatory, but what this post is not, is a gloat. I actually have...

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