Arvind on September 5, 2019. 4 min read How ITIL 4 incorporated Agile, Lean, and DevOps pr... ITIL 4, launched at the beginning of 2019 and has positioned itself differently to its predecessor, ...
Padma Sankar on May 22, 2018. 4 min read ITSM lessons from Toyota principles IT stakeholders constantly strive for cost reduction and resource optimiz...