Arvind about 1 week ago. 4 min read Real-Time Incident Management with Ticketing Syste... Business disruptions are costly to both the supplier and the customer of the service. Business as us...
Arvind about 3 weeks ago. 5 min read What Should IT Leaders Know About Data Security? We all recognize that data security is one of the key areas in which IT must focus, as efforts to mi...
Arvind about 1 month ago. 3 min read What Should IT Leaders Know about Artificial Intel... Artificial Intelligence (AI) is quite arguably the most widely discussed technological disruption oc...
Arvind about 2 months ago. 5 min read 10 Reasons To Dump Your On-Premise Ticketing Syste... Cloud computing is growing in popularity as an alternative to on-premise computing. Many organizatio...
Arvind about 2 months ago. 5 min read Choosing an ITSM Tool for the Future ITSM tool selection is a difficult undertaking, given the wide variety in platform design and featur...
Arvind about 2 months ago. 5 min read 5 Signs You Need New Ticketing Software You’ve experienced the warning signs: You’ve just come back from a conference where everyone was...
Arvind about 2 months ago. 4 min read HIPAA Compliance in ITSM With HIPAA personal health information becomes yet another target for cyber-criminals. While Human R...
Arvind about 2 months ago. 5 min read 5 Signs Your ITSM Tool Implementation Has Gone Wro... ITSM tool implementations are very challenging. So challenging that there are organizations that mak...
Ankit Ranjan about 2 months ago. 5 min read The Consumerization of IT – Understanding a ... Gartner predicted in 2005 that the consumerization of IT is going to be the biggest trend of the com...
