Karthik Pasupathy R about 4 weeks ago. 2 min read Freshservice makes it to G2 Crowd’s Top 50 M... Freshservice recently made it to G2 Crowd’s Top 50 products for Mid Market in 2019, and also t...
Hemalakshmi Balaraman about 1 month ago. 2 min read 6 Processes in Freshservice Receive the PinkVerify... We are proud to announce that Freshservice fulfills all requirements of 6 ITIL processes, as per an ...
Manjusha Vattem about 2 months ago. 12 min read Your Go-To Guide To The Best IT And Tech Conferenc... The life-cycle of information technology is becoming shorter every day. New competitors are disrupti...
Arvind about 2 months ago. 5 min read Why Is It Important to Visualize Your IT Workflows... All processes have workflows, but very often we’re so entrenched in service delivery processes tha...
Arvind about 2 months ago. 4 min read How Does Robot Process Automation (RPA) Impact ITS... In the popular view, robots are machines that can do some tasks like a human. Robots are excellent a...
Arvind about 2 months ago. 4 min read Real-Time Incident Management with Ticketing Syste... Business disruptions are costly to both the supplier and the customer of the service. Business as us...
Arvind about 3 months ago. 5 min read What Should IT Leaders Know About Data Security? We all recognize that data security is one of the key areas in which IT must focus, as efforts to mi...
Arvind about 3 months ago. 3 min read What Should IT Leaders Know about Artificial Intel... Artificial Intelligence (AI) is quite arguably the most widely discussed technological disruption oc...
Arvind about 4 months ago. 5 min read 10 Reasons To Dump Your On-Premise Ticketing Syste... Cloud computing is growing in popularity as an alternative to on-premise computing. Many organizatio...
