ITSM Industry

Elevate Employee Engagement with IT Service Catalog

Elevate Employee Engagement with IT Service Catalo...

“Wifi is down”, is the hip new scare phrase of our time. People have stopped taking natural cala...
Drive Business Excellence With predictive intelligence!

Drive Business Excellence With predictive intellig...

Imagine you’re working in IT service and you could get a heads up about a surge in the number of t...
Ensuring Business Continuity with your IT Team

Ensuring Business Continuity with your IT Team

Introduction This is part 1 of a 4-part series where our CIO, Prasad Ramakrishnan, was interviewed b...
A 5-Step Guide to create a Business Continuity Plan

A 5-Step Guide to create a Business Continuity Pla...

In this blog, we’ll take you through 5 steps to help you create a strong and effective business co...
7 Best Practices for Software Asset Management

7 Best Practices for Software Asset Management

The global software asset management market, according to a study, has been projected to grow up to ...
Freshservice Ranks #1 in Customer Satisfaction Index in the APAC region

Freshservice Ranks #1 in Customer Satisfaction Ind...

Simple. Powerful. Easy to use. Freshservice swears by these three fundamental pillars. As we grow, w...
IT Is Better With Chatbots!

IT Is Better With Chatbots!

Automating processes is a game-changer in the tech industries, and IT services do not want to be lef...
Freshservice makes it to G2 Crowd’s Top 50 Mid Market Products List

Freshservice makes it to G2 Crowd’s Top 50 M...

Freshservice recently made it to G2 Crowd’s Top 50 products for Mid Market in 2019, and also t...
6 Processes in Freshservice Receive the PinkVerify Certification

6 Processes in Freshservice Receive the PinkVerify...

We are proud to announce that Freshservice fulfills all requirements of 6 ITIL processes, as per an ...
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