Arvind about 4 days ago. 5 min read 5 Signs You Need New Ticketing Software You’ve experienced the warning signs: You’ve just come back from a conference where everyone was...
Arvind about 6 days ago. 4 min read HIPAA Compliance in ITSM With HIPAA personal health information becomes yet another target for cyber-criminals. While Human R...
Arvind about 1 week ago. 5 min read 5 Signs Your ITSM Tool Implementation Has Gone Wro... ITSM tool implementations are very challenging. So challenging that there are organizations that mak...
Ankit Ranjan about 2 weeks ago. 5 min read The Consumerization of IT – Understanding a ... Gartner predicted in 2005 that the consumerization of IT is going to be the biggest trend of the com...
Arvind about 3 weeks ago. 5 min read Coming to Grips with ITIL 4’s Service Value ... Learning complex ideas and concepts We have all spent our lives learning and mastering complex conce...
Ivor Macfarlane about 4 weeks ago. 4 min read Financial Management for IT Services From the earliest days, ITIL(TM) offered guidance on financial management for IT services. The origi...
Arvind about 1 month ago. 5 min read ITIL 4: Why are Practices better than Processes? The name game Shakespeare famously asked, “What’s in a name?” In Romeo and Juliet, the nam...
Arvind about 1 month ago. 5 min read ITIL 4 vs ITIL V3: The Major Differences We live in a world where evolution and progression is the norm. The car we drive might be a Mark IV;...
Aishwarya Mohan about 4 months ago. 4 min read Have you done your IT investment yet? Alright, before you panic…this has nothing to do with your income tax or investments. I’m re...
