Manjusha Vattem about 1 day ago. 4 min read 5 Tips For Creating a Fantastic Self-Service Porta... Help me help myself, or I’m out – is the new mantra this ‘always on-demand’ generation i...
Barclay Rae about 3 weeks ago. 4 min read Automate And Optimise – Don’t Stagnate And Min... There is much current debate around how the working world has changed so radically in the last few m...
Hemalakshmi Balaraman about 4 weeks ago. 2 min read ITSM in The New Normal The COVID-19 pandemic has brought in many changes that seemed implausible only a few months ago. The...
Shobika Gunasekaran about 4 weeks ago. 6 min read Resilience – The Business Mastery For The Ne... The last time we saw employees at the IT departments collecting laptops/PCs to equip themselves for ...
Vishnu Prasad about 2 months ago. 4 min read 10 Best Practices For Guaranteed ITOM Success IT Operations Management – What is ITOM? ITOM or IT Operations Management is an umbrella term ...
Manjusha Vattem about 3 months ago. 4 min read Elevate Employee Engagement with IT Service Catalo... “Wifi is down”, is the hip new scare phrase of our time. People have stopped taking natural cala...
Manjusha Vattem about 3 months ago. 3 min read Drive Business Excellence With predictive intellig... Imagine you’re working in IT service and you could get a heads up about a surge in the number of t...
Vishnu Prasad about 4 months ago. 6 min read Ensuring Business Continuity with your IT Team Introduction This is part 1 of a 4-part series where our CIO, Prasad Ramakrishnan, was interviewed b...
Vishnu Prasad about 4 months ago. 4 min read A 5-Step Guide to create a Business Continuity Pla... In this blog, we’ll take you through 5 steps to help you create a strong and effective business co...
