Prathiksha Rudharraju on February 13, 2023. 5 min read The Importance of Automating Workloads in the Clou... The adoption of cloud computing has seen a constant rise. Research estimates that the cloud has the ...
Prathiksha Rudharraju on February 7, 2023. 4 min read Cloud Visibility – First step to your Cloud ... Visibility is often cited as a critical or the first step for any cloud cost journey. But what exact...
Anusha Jha on January 19, 2023. 3 min read Adopt Service Oriented Operations with Freshservic... Delight happens when you get what you want – and then a little more. Like rainbow sprinkles on van...
Stephen Mann on August 9, 2022. 3 min read Demystifying AIOps for IT practitioners What is AIOps? If your organization is looking to improve its IT service management (ITSM) and/or IT...
Stephen Mann on August 8, 2022. 3 min read The relationships between ITOM and DevOps As explained in the earlier “What’s ITOM?” blog, there are various definitions of IT Operation...
Stephen Mann on August 5, 2022. 3 min read What is ITOM and how is it different from ITSM? This is an increasingly popular question for IT professionals. In part, this is driven by the need f...
Veena Ramakrishnan on May 11, 2022. 3 min read How to gauge the maturity of your IT operating mod... Like most things that are changing and challenging our way of living, the accelerating change in unf...
Anusha Jha on May 3, 2022. 4 min read Automated Alert Grouping: Resolve incidents faster... With Ashutosh Dwivedi, Ashutosh Pandey, Sachin Adlakha, Suryakant Singh, Vishnu Parimi, & Anusha...
Veena Ramakrishnan on April 20, 2022. 3 min read 3 reasons why ITSM is better with ITOM Combining the forces of ITSM and ITOM is one of the best decisions IT organizations can make to deli...