Arvind about 3 months ago. 4 min read How ITIL 4 incorporated practices of Agile, Lean, ... ITIL 4, launched at the beginning of 2019 and has positioned itself differently to its predecessor, ...
Arvind about 3 months ago. 5 min read Coming to Grips with ITIL 4’s Service Value ... Learning complex ideas and concepts We have all spent our lives learning and mastering complex conce...
Ivor Macfarlane about 3 months ago. 3 min read Is Continual Service Improvement the ONLY way? We all want to make things better: improve what we’re doing and come up with good ideas. Often...
Arvind about 3 months ago. 5 min read ITIL 4: Why are Practices better than Processes? The name game Shakespeare famously asked, “What’s in a name?” In Romeo and Juliet, the nam...
Arvind about 3 months ago. 5 min read ITIL 4 vs ITIL V3: The Major Differences We live in a world where evolution and progression is the norm. The car we drive might be a Mark IV;...
Arvind about 4 months ago. 5 min read ITIL Through the Times In the beginning ITIL has existed for a long time, the first books went on sale during 1989. Both IT...
Arvind about 4 months ago. 5 min read Five Reasons to get ITIL 4 Certification ITIL 4 is here: to date, there are a foundation book and examination package, with more being releas...
Gunashree G about 9 months ago. 6 min read How ITIL Framework Enhances IT Services Introduction In most organizations, a service, in its simplest definition, is a set of actions that ...
Praveen Ramesh about 10 months ago. 3 min read What is ITIL? – ‘What is’ Series... We received a lot of questions over last year about a host of topics based on and around ITSM. Quest...
