Arvind about 1 week ago. 5 min read Five Reasons to get ITIL 4 Certification ITIL 4 is here: to date, there are a foundation book and examination package, with more being releas...
Gunashree G about 5 months ago. 6 min read How ITIL Framework Enhances IT Services Introduction In most organizations, a service, in its simplest definition, is a set of actions that ...
Praveen Ramesh about 6 months ago. 3 min read What is ITIL? – ‘What is’ Series... We received a lot of questions over last year about a host of topics based on and around ITSM. Quest...
Praveen Ramesh about 7 months ago. 4 min read ITIL 4 Update- What to expect? We conducted a webinar on the upcoming ITIL update, ITIL 4. The webinar drew a lot of interest from ...
Jack Wylde about 12 months ago. 3 min read Change Management for Cloud Services – Why relea... One of the biggest benefits that companies receive from utilizing cloud services in their technology...
Jack Wylde about 1 year ago. 2 min read Focus on Problem Management; not fire-fighting Technology isn’t perfect, and the things people try to do with technology aren’...
Tariq Hassan about 1 year ago. 4 min read How ITIL is upgrading in 2018 and what can we expe... ITIL is a set of well defined processes and practices utilised for IT service management (ITSM). The...
Praveen Ramesh about 1 year ago. 6 min read Is ITIL certification worth your time and effort? All of us have aspired to have some sort of technical certification to enhance our career. According...
Apoorva Ravikrishnan about 1 year ago. 2 min read What to expect from the planned update to ITIL V3 ... Let’s do a hypothetical show of hands- do you believe IT service management (ITSM) is possible wit...
