Vishnu Prasad on May 25, 2021. 9 min read How To Set Up Your Service Desk – The People... Service Desk Defined The service desk acts as the primary support mechanism in organizations, managi...
Manjusha Vattem on August 14, 2020. 4 min read 5 Tips For Creating a Fantastic Self-Service Porta... Help me help myself, or I’m out – is the new mantra this ‘always on-demand’ generation i...
Manjusha Vattem on August 4, 2020. 3 min read 6 Tips for better ROI on IT Service Catalog Implem... We hate waiting. In a world that somehow always seems to run short of time, nobody wants to wait. No...
Shobika Gunasekaran on July 16, 2020. 6 min read Resilience – The Business Mastery For The Ne... The last time we saw employees at the IT departments collecting laptops/PCs to equip themselves for ...
Manjusha Vattem on May 12, 2020. 4 min read Elevate Employee Engagement with IT Service Catalo... “Wifi is down”, is the hip new scare phrase of our time. People have stopped taking natural cala...
Vishnu Prasad on April 23, 2020. 6 min read Ensuring Business Continuity with your IT Team Introduction This is part 1 of a 4-part series where our CIO, Prasad Ramakrishnan, was interviewed b...
karthik govindarajan on April 7, 2020. 5 min read 6 Best IT Productivity Tools for working remotely ‘Work gives you meaning and purpose and life is empty without it’ – Stephen Hawking &nbs...
Ankit Ranjan on April 6, 2020. 2 min read How IT Teams Have Ramped Up Security Measures for ... I hope everyone reading this is doing well in this time of crisis. In recent weeks, COVID-19 has tur...
karthik govindarajan on February 28, 2020. 2 min read IT Support Job Description Guide An IT support agent is one of the most important roles in an organization. They are responsible for ...
