Vishnu Prasad on March 21, 2022. 3 min read Building a business case for Intelligent Service M... Traditional IT service management solutions often fall short when it comes to innovation. While lega...
Vishnu Prasad on February 22, 2021. 4 min read Remote Team Management: The Do’s and DonR... Remote team management has always been different for team managers and leaders. Not just challenging...
Shobika Gunasekaran on July 16, 2020. 6 min read Resilience – The Business Mastery For The Ne... The last time we saw employees at the IT departments collecting laptops/PCs to equip themselves for ...
Ankit Ranjan on April 6, 2020. 2 min read How IT Teams Have Ramped Up Security Measures for ... I hope everyone reading this is doing well in this time of crisis. In recent weeks, COVID-19 has tur...
Ivor Macfarlane on August 28, 2019. 3 min read Is Continual Service Improvement the ONLY way? We all want to make things better: improve what we’re doing and come up with good ideas. Often...
