Veena Ramakrishnan on September 5, 2022. 3 min read How to elevate the digital workplace experience? The not-so-secret ingredient to attracting and retaining employees is a good digital employee experi...
Veena Ramakrishnan on July 26, 2022. 2 min read Why do IT teams hate their software? Bloatware, or as we affectionately call it, junkware, has always been a problem for businesses acros...
Veena Ramakrishnan on July 20, 2022. 2 min read Is work tech keeping pace with employee expectatio... The short answer? Not so much! New global research from Freshworks shows that despite a pandemic-dri...
Veena Ramakrishnan on May 19, 2022. 3 min read Why happy employee experience means happy customer... Peanut butter and jelly are two great condiments on their own but pairing them together elevates the...
Veena Ramakrishnan on May 12, 2022. 3 min read Building an ‘anywhere operations’ mindset for ... Given a choice, would you rather wait for a cab ride that’s 25 mins away or look for other options...
Prathiksha Rudharraju on March 28, 2022. 7 min read Freshservice Orchestration center is now 40+ apps ... A year ago, we launched the Orchestration center capability in Freshservice. At that time, little di...
Neharika Sundar on January 21, 2022. 3 min read Delightful service management turns eight Eight years back we were inspired to create an employee experience on par with the best customer ex...
Deepthi Nagarajan on October 5, 2021. 4 min read Open new channels to delight your employees- Annou... The new normal has brought in new opportunities and new challenges. Technology plays an integral rol...
Vidhi Sharma on September 6, 2021. 4 min read Turn offboarding woes into wows using Freshservice An employee’s last day at work is almost as significant as their first one. It commemorates all th...