Digital Transformation

Introducing The Change Makers, a New Podcast from Freshworks

Introducing The Change Makers, a New Podcast from ...

Personal Technology Has Revolutionized Our Lives… So Why is Work Tech So Clunky? In the early 1990...
Supercharging Self-service with Virtual Agents

Supercharging Self-service with Virtual Agents

AI – the new normal prerequisite Business priorities are shifting. Employees’ expectations a...
Introducing new-gen project management

Introducing new-gen project management

Managing IT projects often gets difficult and complex. Adhering to timeline and quality is a challen...
5 IT Self-Service Portal Use Cases That Are Not-So-IT

5 IT Self-Service Portal Use Cases That Are Not-So...

An IT self-service portal is much more than an IT storefront. With the consumer-world self-service t...
Automate And Optimise – Don’t Stagnate And Minimise

Automate And Optimise – Don’t Stagnate And Min...

There is much current debate around how the working world has changed so radically in the last few m...
Elevate Employee Engagement with IT Service Catalog

Elevate Employee Engagement with IT Service Catalo...

“Wifi is down”, is the hip new scare phrase of our time. People have stopped taking natural cala...
Drive Business Excellence With predictive intelligence!

Drive Business Excellence With predictive intellig...

Imagine you’re working in IT service and you could get a heads up about a surge in the number of t...
How Does Going Remote Affect Your Digital Transformation Journey

How Does Going Remote Affect Your Digital Transfor...

This is part 4 of a 4-part series where our CIO, Prasad Ramakrishnan, was interviewed by our very ow...
6 Best IT Productivity Tools for working remotely

6 Best IT Productivity Tools for working remotely

‘Work gives you meaning and purpose and life is empty without it’  – Stephen Hawking &nbs...
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