Shobika Gunasekaran about 3 weeks ago. 3 min read Supercharging Self-service with Virtual Agents AI – the new normal prerequisite Business priorities are shifting. Employees’ expectations a...
Vishal Nema about 3 months ago. 3 min read Introducing new-gen project management Managing IT projects often gets difficult and complex. Adhering to timeline and quality is a challen...
Manjusha Vattem about 5 months ago. 4 min read 5 IT Self-Service Portal Use Cases That Are Not-So... An IT self-service portal is much more than an IT storefront. With the consumer-world self-service t...
Barclay Rae about 6 months ago. 4 min read Automate And Optimise – Don’t Stagnate And Min... There is much current debate around how the working world has changed so radically in the last few m...
Manjusha Vattem about 9 months ago. 4 min read Elevate Employee Engagement with IT Service Catalo... “Wifi is down”, is the hip new scare phrase of our time. People have stopped taking natural cala...
Manjusha Vattem about 9 months ago. 3 min read Drive Business Excellence With predictive intellig... Imagine you’re working in IT service and you could get a heads up about a surge in the number of t...
Ankit Ranjan about 9 months ago. 8 min read How Does Going Remote Affect Your Digital Transfor... This is part 4 of a 4-part series where our CIO, Prasad Ramakrishnan, was interviewed by our very ow...
karthik govindarajan about 10 months ago. 5 min read 6 Best IT Productivity Tools for working remotely ‘Work gives you meaning and purpose and life is empty without it’ – Stephen Hawking &nbs...
Karthik Pasupathy R about 10 months ago. 3 min read 5 Effective Ways IT Can Prepare Your Organization ... Last Friday, our team was discussing the currently evolving crisis situation and how it is forcing c...
