Shobika Gunasekaran on December 30, 2020. 3 min read Supercharging Self-service with Virtual Agents AI – the new normal prerequisite Business priorities are shifting. Employees’ expectations a...
Vishal Nema on November 2, 2020. 3 min read Introducing new-gen project management Managing IT projects often gets difficult and complex. Adhering to timeline and quality is a challen...
Manjusha Vattem on September 1, 2020. 4 min read 5 IT Self-Service Portal Use Cases That Are Not-So... An IT self-service portal is much more than an IT storefront. With the consumer-world self-service t...
Barclay Rae on July 27, 2020. 4 min read Automate And Optimise – Don’t Stagnate And Min... There is much current debate around how the working world has changed so radically in the last few m...
Manjusha Vattem on May 12, 2020. 4 min read Elevate Employee Engagement with IT Service Catalo... “Wifi is down”, is the hip new scare phrase of our time. People have stopped taking natural cala...
Manjusha Vattem on May 11, 2020. 3 min read Drive Business Excellence With predictive intellig... Imagine you’re working in IT service and you could get a heads up about a surge in the number of t...
Ankit Ranjan on April 28, 2020. 8 min read How Does Going Remote Affect Your Digital Transfor... This is part 4 of a 4-part series where our CIO, Prasad Ramakrishnan, was interviewed by our very ow...
karthik govindarajan on April 7, 2020. 5 min read 6 Best IT Productivity Tools for working remotely ‘Work gives you meaning and purpose and life is empty without it’ – Stephen Hawking &nbs...
Karthik Pasupathy R on March 19, 2020. 3 min read 5 Effective Ways IT Can Prepare Your Organization ... Last Friday, our team was discussing the currently evolving crisis situation and how it is forcing c...
