Vishnu Prasad

Product Marketer, Freshworks | Optimistic Nihilist | Motorcycles, Music and the Mountains | Deep thinker

Vishnu Prasad

How To Set Up Your Service Desk – The People, Process, and Technology

How To Set Up Your Service Desk – The People...

Service Desk Defined The service desk acts as the primary support mechanism in organizations, managi...
9 Common Change Management Mistakes (and How To Avoid Them)

9 Common Change Management Mistakes (and How To Av...

Customer preferences are evolving just as quickly as technological advances! This can have a signifi...
Remote Team Management: The Do’s and Don’ts

Remote Team Management: The Do’s and DonR...

Remote team management has always been different for team managers and leaders. Not just challenging...
IT Change Management Guide – How to Manage Changes in your IT Operations?

IT Change Management Guide – How to Manage C...

IT change management is one of the most important aspects of your service management and IT operatio...
Common IT Operations Challenges and How To Solve Them

Common IT Operations Challenges and How To Solve T...

IT operations are at the front and center of any enterprise in today’s world. With newer technolog...
10 Best Practices For Guaranteed ITOM Success

10 Best Practices For Guaranteed ITOM Success

IT Operations Management – What is ITOM? ITOM or IT Operations Management is an umbrella term ...
How to Enable Remote Work for your Employees?

How to Enable Remote Work for your Employees?

Introduction  This is part 2 of a 4-part series where our CIO, Prasad Ramakrishnan, was interviewed...
Ensuring Business Continuity with your IT Team

Ensuring Business Continuity with your IT Team

Introduction This is part 1 of a 4-part series where our CIO, Prasad Ramakrishnan, was interviewed b...
A 5-Step Guide to create a Business Continuity Plan

A 5-Step Guide to create a Business Continuity Pla...

In this blog, we’ll take you through 5 steps to help you create a strong and effective business co...
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