Manjusha Vattem

Manjusha Vattem

5 IT Self-Service Portal Use Cases That Are Not-So-IT

5 IT Self-Service Portal Use Cases That Are Not-So...

An IT self-service portal is much more than an IT storefront. With the consumer-world self-service t...
5 Tips For Creating a Fantastic Self-Service Portal

5 Tips For Creating a Fantastic Self-Service Porta...

Help me help myself, or I’m out – is the new mantra this ‘always on-demand’ generation i...
6 Tips for better ROI on IT Service Catalog Implementation

6 Tips for better ROI on IT Service Catalog Implem...

We hate waiting. In a world that somehow always seems to run short of time, nobody wants to wait. No...
Elevate Employee Engagement with IT Service Catalog

Elevate Employee Engagement with IT Service Catalo...

“Wifi is down”, is the hip new scare phrase of our time. People have stopped taking natural cala...
Drive Business Excellence With predictive intelligence!

Drive Business Excellence With predictive intellig...

Imagine you’re working in IT service and you could get a heads up about a surge in the number of t...
IT Is Better With Chatbots!

IT Is Better With Chatbots!

Automating processes is a game-changer in the tech industries, and IT services do not want to be lef...
Your Go-To Guide To The Best IT And Tech Conferences In 2020

Your Go-To Guide To The Best IT And Tech Conferenc...

The life-cycle of information technology is becoming shorter every day. New competitors are disrupti...
Top 7 Service Catalog Examples From Across Industries

Top 7 Service Catalog Examples From Across Industr...

The service catalog plays an important role in interactions that can afford to be transactional with...