Manjusha Vattem on September 1, 2020. 4 min read 5 IT Self-Service Portal Use Cases That Are Not-So... An IT self-service portal is much more than an IT storefront. With the consumer-world self-service t...
Manjusha Vattem on August 14, 2020. 4 min read 5 Tips For Creating a Fantastic Self-Service Porta... Help me help myself, or I’m out – is the new mantra this ‘always on-demand’ generation i...
Manjusha Vattem on May 12, 2020. 4 min read Elevate Employee Engagement with IT Service Catalo... “Wifi is down”, is the hip new scare phrase of our time. People have stopped taking natural cala...
Manjusha Vattem on May 11, 2020. 3 min read Drive Business Excellence With predictive intellig... Imagine you’re working in IT service and you could get a heads up about a surge in the number of t...
Manjusha Vattem on February 21, 2020. 4 min read IT Is Better With Chatbots! Automating processes is a game-changer in the tech industries, and IT services do not want to be lef...
Manjusha Vattem on December 6, 2019. 8 min read Your Go-To Guide To The Best IT Conferences In 202... Updated February 2022 The modern digital world is evolving at a rapid pace. Furthermore, the lifecyc...
Manjusha Vattem on September 6, 2019. 5 min read Top 7 Service Catalog Examples From Across Industr... The service catalog plays an important role in interactions that can afford to be transactional with...
