Simran Achpal on May 12, 2022. 4 min read 5 reasons an IT service desk is not just for IT te... What is Enterprise Service Management (ESM)? When the capabilities of IT service management are appl...
Simran Achpal on May 5, 2022. 5 min read Leverage these 6 features of your ITSM tool to imp... With a paradigm shift to hybrid work practices and remote working, some critical questions arise. Fi...
Simran Achpal on April 25, 2022. 3 min read You need these 5 features in your ITSM chatbot With advances in AI, the obvious discussion arises, how to make work-life easier? How to minimize ti...
Simran Achpal on February 28, 2022. 6 min read 5 techniques for project management in IT and beyo... Project management is a growing field, it helps teams to organize and keep track of work, so project...
