Sajeesh Sahadevan

Customer support guy turned IT guy turned product marketer

Sajeesh Sahadevan

Should IT jobs come with a bumped up health insurance? HINT: No

Should IT jobs come with a bumped up health insura...

The short answer is “No”. Not because it’s not needed, but because that would be a temporary b...
The missing piece of the Digital Transformation puzzle

The missing piece of the Digital Transformation pu...

In late 2007, a couple of youngsters Brian Chesky and Joe Gebbia moved from New York to San Francisc...
VeriSM – What it is and what it’s not [Webinar]

VeriSM – What it is and what it’s not [Webinar...

VeriSM is a new methodology for service management. Whether you’re a manager or a CXO in IT, HR, F...
How to sell your next big IT initiative to your boss

How to sell your next big IT initiative to your bo...

Alan Berkson, a colleague who used to manage an IT team for Wall Street, fondly recalled an interact...
When Santa contacted IT support

When Santa contacted IT support

IT agents have come up with a lot of ways to be more productive. Since they’re generally the ...
Why it’s Wrong to Compare CMDB and Asset Management

Why it’s Wrong to Compare CMDB and Asset Man...

Managing IT assets is a major part of IT Service Management. And for good reason – all IT services...
What HR managers can learn from the geeks at IT

What HR managers can learn from the geeks at IT

If you work in human resources, you’ve probably faced skepticism about the value that HR adds to t...