Sairam Krishnan on September 23, 2014. 1 min read Introducing SurveyMonkey for Freshservice At most times a normal customer satisfaction survey would suffice to know how you are faring in the ...
Sairam Krishnan on May 21, 2014. 3 min read Do IT Admins have the worst job on the planet? A new survey from GFI Software has served up some rather alarming findings. The results, which state...
Sairam Krishnan on May 8, 2014. 1 min read Fresh on the new Google Apps Marketplace – F... If you are a Google Apps user looking for a Service Desk, you should right now be as excited as we a...
Sairam Krishnan on April 25, 2014. 1 min read Freshservice will be at SITS ’14 – Com... We are going to be at stand #620, Brompton Hall at the Service Desk show. If you are around, do come...
Sairam Krishnan on March 17, 2014. 4 min read Why you should be implementing ITIL in your organi... As far as functions go in an organization, the service desk comes alive only when something goes wr...
Sairam Krishnan on February 26, 2014. 5 min read On-premise ITSM Tools are all set to crash and bur... They are. Almost everyone knows and understands this. But since the world insists on keeping that id...
