Rohitkumar Nair

Director - ITSM Segment Marketing

Rohitkumar Nair

A Roadmap to Modernise IT Service and Operations Management

A Roadmap to Modernise IT Service and Operations M...

In the last decade or so AI has gone from a buzzword to table stakes. Data reveals that organization...
How to Become An Agent of Change in Your Organization

How to Become An Agent of Change in Your Organizat...

To change or not to change? It is a question that every IT leader faces in the wake of lagging techn...
No Stopping: Impactful Transformations Don’t Have an End Point

No Stopping: Impactful Transformations Don’t Hav...

In our final episode of The Change Makers, we learn that with enough ambition, drive, and backing, I...
The Podium

The Podium

KPIs and Metrics are Essential Transformation Yardsticks—But So Is Experience. Although many IT le...
Let the Games Begin

Let the Games Begin

All Change Initiatives Go Through the Valley of Despair—Only Changemakers Reach the Other Side The...
The Game Plan 

The Game Plan 

IT Transformation Is More Than Technology—Its People, Culture, and Policy If you think introducing...
Introducing The Change Makers, a New Podcast from Freshworks

Introducing The Change Makers, a New Podcast from ...

Personal Technology Has Revolutionized Our Lives… So Why is Work Tech So Clunky? In the early 1990...