Praveen Ramesh on November 22, 2018. 3 min read CIO vs CTO- What’s the difference anyway? Chief Information Officer (CIO) Vs Chief Technology Officer (CTO) – What is the real differenc...
Praveen Ramesh on September 6, 2018. 6 min read Help Desk Vs Service Desk – Definition, Diff... Let’s settle the debate – help desk vs. service desk, which is which? People often use these ter...
Praveen Ramesh on April 24, 2018. 6 min read Is ITIL certification worth your time and effort? All of us have aspired to have some sort of technical certification to enhance our career. According...
Praveen Ramesh on November 27, 2017. 1 min read System Administrator Salary – What’s T... Let’s get this straight – All of us work to make money, a ton of money. We constantly are th...
Praveen Ramesh on October 24, 2017. 5 min read Tiered Support Vs Swarming – Which Will Suit... With DevOps gaining momentum among leading organizations, there’s been a change in the way IT tea...
Praveen Ramesh on September 27, 2017. 5 min read Marketing the IT Service Desk So you’ve finally convinced your CIO to adopt a new IT service desk! You’ve ensured that eve...
Praveen Ramesh on March 16, 2017. 5 min read The IT Chat: Grant Harris, NHS Trust When Grant Harris became the head of IT operations for Western Sussex Hospitals NHS Foundation Trust...
