Karthik Pasupathy R

Inquisitive people person and a natural storyteller. Voracious reader, nomad and foodie. Biriyani = Life!!!

Karthik Pasupathy R

Get More out of Your Day with Microsoft Teams Integration

Get More out of Your Day with Microsoft Teams Inte...

Team collaboration apps play a pivotal role in today’s business. They allow members of a team to i...
Bring Dev and IT Teams Closer with Freshrelease Integration

Bring Dev and IT Teams Closer with Freshrelease In...

The tickets an IT team receives doesn’t stop with password reset or requests for a laptop replacem...
How to Choose the Right Problem for Service Desk Automation

How to Choose the Right Problem for Service Desk A...

Service desk automation is one of the hottest topics in ITSM today. Organizations have understood th...
The Future of Self-Service Will Be Built on Conversations

The Future of Self-Service Will Be Built on Conver...

In 2008, I was absolutely thrilled when Tony Stark spoke to Jarvis, his super-smart AI assistant in ...
Automatically Group Tickets with Field Suggester

Automatically Group Tickets with Field Suggester

Assigning tickets to the right group or agent is a pain. The process involves manually assigning sev...
Manage Complex IT Projects with Our Enhanced Project Management Module

Manage Complex IT Projects with Our Enhanced Proje...

An IT project can introduce a variety of challenges during implementation. The IT team handling the ...
Manage Your Apple Devices with Freshservice – Jamf Pro Integration

Manage Your Apple Devices with Freshservice –...

Today’s business environment is built on an IT infrastructure that comprises of a variety of devic...
100 Is Just the Beginning

100 Is Just the Beginning

Freshservice marketplace just crossed the 100 app mark! Yay! Achieving this number in such a short s...
8 New Marketplace Apps to supercharge your Service Desk

8 New Marketplace Apps to supercharge your Service...

Ever since we introduced Freshservice Marketplace, we’re adding a good number of apps every month....
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