Karthik Pasupathy R

Inquisitive people person and a natural storyteller. Voracious reader, nomad and foodie. Biriyani = Life!!!

Karthik Pasupathy R

5 Effective Ways IT Can Prepare Your Organization for Remote Work

5 Effective Ways IT Can Prepare Your Organization ...

Last Friday, our team was discussing the currently evolving crisis situation and how it is forcing c...
Freshservice Ranks #1 in Customer Satisfaction Index in the APAC region

Freshservice Ranks #1 in Customer Satisfaction Ind...

Simple. Powerful. Easy to use. Freshservice swears by these three fundamental pillars. As we grow, w...
Freshservice makes it to G2 Crowd’s Top 50 Mid Market Products List

Freshservice makes it to G2 Crowd’s Top 50 M...

Freshservice recently made it to G2 Crowd’s Top 50 products for Mid Market in 2019, and also t...
How to enjoy a stress-free holiday using Service desk Automation

How to enjoy a stress-free holiday using Service d...

Christmas is a festival that brings joy and happiness. But if you’re an IT agent, it also brings a...
The Impact of Field Suggester on IT Teams

The Impact of Field Suggester on IT Teams

When we launched Freddy, our artificial intelligence and machine learning platform, in October 2018,...
Get More out of Your Day with Microsoft Teams Integration

Get More out of Your Day with Microsoft Teams Inte...

Team collaboration apps play a pivotal role in today’s business. They allow members of a team to i...
Bring Dev and IT Teams Closer with Freshrelease Integration

Bring Dev and IT Teams Closer with Freshrelease In...

The tickets an IT team receives doesn’t stop with password reset or requests for a laptop replacem...
How to Choose the Right Problem for Service Desk Automation

How to Choose the Right Problem for Service Desk A...

Service desk automation is one of the hottest topics in ITSM today. Organizations have understood th...
The Future of Self-Service Will Be Built on Conversations

The Future of Self-Service Will Be Built on Conver...

In 2008, I was absolutely thrilled when Tony Stark spoke to Jarvis, his super-smart AI assistant in ...
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