About the author

Arvind

ITIL expert and marketer with an entrepreneurial drive. Passionate about football, beer and movies. Director of Marketing for Freshservice.

Posts by Arvind

Arvind

Using IT Asset Management to Help Manage Technolog...

Arvind

Using IT Asset Management to Help Control IT Costs

Arvind

Why poor asset management is bad for your business

Arvind

Leveraging your service management system for more...

Arvind

Automation can never replace the IT Service Desk

Arvind

ITSM Is About Managing Work, Not Executing Process...

Arvind

Why Time in Pending Status is an important KPI in ...

Arvind

Why Software Licenses and Subscriptions should be ...

Arvind

Increase the Speed of Your ITSM Implementation wit...

Arvind

Avoiding Potential Pitfalls of ITSM Implementation...