Apoorva Ravikrishnan

Apoorva Ravikrishnan is a product marketer for Freshservice at Freshworks Inc. In her current role, she is responsible for GTM and technical writing. Before Freshworks, Apoorva was a research analyst at Frost & Sullivan. Apoorva is an alumnus of University of Warwick and is an ardent movie goer (Alfred Hitchcock, Quentin Tarantino fan), a Potterhead and moonlights as a writer.

Apoorva Ravikrishnan

5 tips for selecting the right IT asset management software

5 tips for selecting the right IT asset management...

A popular adage states “Perfection is unattainable but by chasing it, one can catch excellence.”...
Freshservice Integrates with TeamViewer

Freshservice Integrates with TeamViewer

        The capability to take control of an end-user’s workstation is one of the most fundame...
What to expect from the planned update to ITIL V3 2011

What to expect from the planned update to ITIL V3 ...

Let’s do a hypothetical show of hands- do you believe IT service management (ITSM) is possible wit...
Moving from reactive ITSM to proactive ITSM

Moving from reactive ITSM to proactive ITSM

It is a truth universally acknowledged, that firefighting is one of the noblest professions in the h...
Freshservice Marketplace – Discover And Create Apps With Ease

Freshservice Marketplace – Discover And Crea...

Freshservice has hit another milestone! We are happy to announce the launch of Freshservice Marketpl...
How To Effectively Manage Change With Project Management

How To Effectively Manage Change With Project Mana...

In order to stay competitive and relevant, it has become crucial for an organization to evolve const...
Achieving ITSM metrics in the age of the millennials

Achieving ITSM metrics in the age of the millennia...

Every IT service desk manager is in continuous pursuit to achieve 100% customer satisfaction (CSAT) ...