Ankit Ranjan

"Read, Write, Think and Drink". A fan of WW2 Aircraft, Rock n' Roll and Lovecraftian horror. Moonlights as a writer.

Ankit Ranjan

Employee Engagement in a $1 Billion Company (5 Ways It’s Done)

Employee Engagement in a $1 Billion Company (5 Way...

There is a reason that everybody is talking about employee engagement. Only 13% of employees worldwi...
Freshservice is 5 Years Strong!

Freshservice is 5 Years Strong!

It was 2014. Ellen’s Oscars selfie had broken the Internet. If only Bradley's arm was longer. ...
What is Service Desk (and more…)? – ‘What is’ Series – Part 2

What is Service Desk (and more…)? – &#...

This is part 2 of our ‘What is’ series. In this post, we’ll cover questions relate...
Using The DevOps Three Ways To Do Laundry

Using The DevOps Three Ways To Do Laundry

I’m new to the ITSM industry. When I first joined, I knew absolutely nothing about IT. Knowing thi...
Top IT Quotes

Top IT Quotes

I looked far and wide for the most inspirational IT quotes from across industries. Hope you enjoy t...
12 Presents for IT Professionals of 2019

12 Presents for IT Professionals of 2019

The holiday season is almost here and people are scrambling to get presents for their loved ones. Th...
Helpdesk Software in Education – What can it do for you?

Helpdesk Software in Education – What can it...

While a student juggles many roles in a university, the institutions that they attend are infinitely...