Minimize the business impact of critical incidents with Freshservice On-Call Management

on November 12, 2021. 5 min read

“Service outage! Help!” These words (or their variations), have preceded notable losses of millions and billions of dollars in the 21st century. From large corporations to SMBs, no one is immune to the effects of downtime – whether planned or unplanned. However, the earlier an issue is noticed, the faster it is acted upon and…

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