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IT_Complexity_- Managed Service Provider

IT Complexity is Driving the Demand for Managed Service Providers

Jack Wylde

Has your IT estate gotten simpler and easier to manage during the past year? Is it likely to do so in 2019? If you have answered “Yes” to either question, you are in an exceptional, vanishingly small minority of business technology decision makers. For most, increasing complexity is the standard state of affairs, something highly…

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Jack Wylde

The Evolution of Managed Service Providers (MSPs)

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Sanjeev NC

A – Z of new ITSM tool implementation

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Jack Wylde

The Basics: How to Leverage a Simple Service Level...

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Ranjani Raghupathi

Collaboration made easy with Trello on Freshservic...

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Ranjani Raghupathi

Integrate Your Freshservice Account with a Fresh N...

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Ankit Ranjan

What is Service Desk (and more…)? – &#...

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Praveen Ramesh

What is ITIL? – ‘What is’ Series...

Ankit Ranjan

The Three Ways – How DevOps Helped Me Do Lau...

ITSM is about getting work done, not processes.

Arvind

ITSM Is About Managing Work, Not Executing Process...

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