Get visibility into your IT infrastructure in one place

Constantly switching screens to analyse notifications from different  monitoring tools can be time-consuming and tiring. Simplify by integrating all your monitoring tools with Freshservice and piping in all notifications onto a single pane of glass – standardized and ready to be sliced, diced, and analysed.

Gain clarity faster with noise reduction techniques 

Separate signals from noise by converting notifications from monitoring tools into actionable alerts. Further, Auto-remediate incidents whenever the alert status reverts to normal.    

Capture critical alerts and resolve them on time

Use Alert Rules to identify critical alerts based on set conditions, automatically create incidents, and route them to the respective teams for faster resolution.  

Optimize your service performance with analytics

Optimize your IT infrastructure for performance and cost by studying alert trends. With all alerts and associated incidents in one place, it becomes easy to analyse the health of your IT Operations. 

Bring Operations and Service Management together

Manage your IT infrastructure right from your service desk. Resolve issues faster with contextually rich incidents routed to relevant agent groups and stakeholders. And the best part is, everything mentioned here works out of the box!