Over 40,000 customers trust us

Usher in the next-generation Service Management solution

Freshservice’s intuitive, intelligent, no-code solution acts as a force multiplier, helping businesses of all sizes achieve efficiency, effectiveness, and greater ROI

Do more with powerful automations

Automate repetitive tasks with powerful workflow automation and augment support with virtual agents & AI-powered chatbots

 Accelerate  service delivery

Integrate service management  on a single platform to bridge silos, improve time to  resolution, reduce costs and improve visibility

Deploy quickly and at scale

Rapidly develop enterprise-grade customizations with Freshservice’s no-code platform. Get expert onboarding,  migration services and  24x7 support

Achieve greater efficiencies with AI and automation

Increase process efficiency and service agility by creating contextual and intelligent experiences through AI. 

Improve agent productivity by triaging incoming tickets and providing ML-powered suggestions and responses, and put time back into their day so they can focus on more strategic IT initiatives.
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Built for the enterprise, designed for employees

Simplify the service environment so that key information and workflows are available at the ready

Empower employees with a consumer-grade user experience in the channel of choice, whether MS Teams, Slack, or with the Freshservice chatbot

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Scale with Freshworks Platform

Meet your expanding customer needs with the open and flexible Freshworks Platform providing rich API for custom integration, automated workflows, smart analytics, ecosystem partner solutions, and hundreds of Marketplace Apps

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Ensure consistent service experiences

Streamline service management across lines of business, from IT to HR, Facilities, Travel, Legal, and more, with consistent service experiences over a unified platform for improved visibility and efficiency.

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Get your hands on an award-winning software now

The Freshservice impact on our customers