Freddy Copilot
€29
/agent/month, billed annually
€35
/agent/month, billed monthly
Available on Pro and Enterprise
Note: This add-on is available as a free beta until Feb 5, 2024.
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£23
/agent/month, billed annually
£28
/agent/month, billed monthly
Available on Pro and Enterprise
Note: This add-on is available as a free beta until Feb 5, 2024.
Learn more about features and pricing
A$45
/agent/month, billed annually
A$54
/agent/month, billed monthly
Available on Pro and Enterprise
Note: This add-on is available as a free beta until Feb 5, 2024.
Learn more about features and pricing
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Personal generative AI assistant for your support team
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Freddy Insights
Purchase at least one license of Freddy Copilot to get complimentary access to Freddy Insights Beta for all your agents.
Available on Pro and Enterprise plans
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Generative AI-powered performance analysis and recommendations for leaders
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Orchestration Transaction Pack
1000 Transactions per pack
Starter, Growth, Pro, Enterprise
Validity: End of Billing cycle
Transaction: Any action taken via the App node in the Workflow Automator
Starter, Growth, Pro, Enterprise
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Asset Pack
$75/mo
for a pack of 500 assets
Unlimited assets at $1500/mo
€65/mo
for a pack of 500 assets
Unlimited assets at €1285/mo
R1275/mo
for a pack of 500 assets
Unlimited assets at R25545/mo
£60/mo
for a pack of 500 assets
Unlimited assets at £1180/mo
₹4999/mo
for a pack of 500 assets
Unlimited assets at ₹99555/mo
A$109/mo
for a pack of 500 assets
Unlimited assets at A$2140/mo
R$415/mo
for a pack of 500 assets
Unlimited assets at R$8345/mo
Available on Growth, Pro, and Enterprise
Growth, Pro, Enterprise
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Additional Project Management Licenses
Available on Pro, Enterprise
Invite other team members to collaborate on Projects. These users will have exclusive access to the Project Management module within Freshservice.
Pro, Enterprise
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SaaS Management
Available on Pro and Enterprise
Validity: End of Billing cycle
The add-on cost/month is based on the number of employees in an organization
Pro, Enterprise
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Business Agents
500 suggestions per pack
Available on Enterprise
Validity: End of Billing cycle
Suggestion: Solution article or service item suggestion by Freshservice Virtual Agent.
We DO NOT count the concierge queries and small talk.
Pro, Enterprise
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